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  • Writer's pictureKyle Burton

Ottawa’s Trusted Chevrolet Service Department: Keeping Your Car At Its Best

Ottawa’s Trusted Chevrolet Service Departmen

Every Chevrolet owner knows how essential it is to keep their vehicle running smoothly. From the daily commute to weekend getaways, a well-maintained car ensures safety and efficiency on every journey.

But how about finding a service department you can trust with your beloved Chevy? That’s paramount. Here in Ottawa, there’s one name that stands out when it comes to expertise and reliability: Surgenor Ottawa Chevrolet Buick GMC Cadillac.

Did you know that regular care extends the life of your vehicle and can prevent costly repairs down the road? At Surgenor Ottawa, we’re not just about fixing problems; we’re here to help avoid them.

With our certified technicians using GM parts and accessories, we ensure each visit enhances your Chevrolet’s performance. Ready for top-notch car maintenance that will have you cruising with confidence? Let’s drive into solutions together – right here at Surgenor Ottawa!

Key Takeaways

  • Surgenor Ottawa Chevrolet Buick GMC Cadillac offers expert care from certified technicians using genuine GM parts, ensuring your Chevrolet runs efficiently and safely.

  • From preventative routine maintenance like oil changes and tire rotations to major repairs, everything is handled with precision to keep vehicles in top condition.

  • Flexible service appointment scheduling online through GM Canada’s portal or over the phone makes maintaining your Chevy convenient for busy lifestyles.

  • The service department provides competitive pricing, specials, and financing options to make vehicle maintenance affordable for every driver.

  • Located at 939 St. Laurent Blvd since May 1973, Surgenor Ottawa is easily accessible for all Eastern Ontario drivers seeking reliable automobile services.

Our Service Department

At Surgenor Ottawa Chevrolet Buick GMC Cadillac, our Service Department stands as a bastion of automotive excellence, where our team of certified technicians applies their expertise to ensure your Chevy remains in pristine condition.

We are unwavering in our commitment to deliver quality service and genuine GM parts, keeping the heart of your vehicle beating strong on the roads of Eastern Ontario.

Certified technicians

Our team of certified technicians in Ottawa is factory-trained to understand every inch of your Chevrolet. They undergo rigorous training and continuous education to stay ahead with the latest automotive advancements.

These experts use specialized tools and have exclusive access to GM resources, ensuring they are always ready to meet the maintenance and repair needs of your vehicle.

With a focus on electric vehicles as well, our EV-certified service professionals are equipped with cutting-edge knowledge tailored to your modern driving experiences.

Trust in their dedication as they deliver nothing short of excellence while caring for all Chevrolet models from Silverado trucks to Chevy Equinox SUVs or any other crossovers you might drive through the streets of Kanata, Nepean, Barrhaven, Gatineau, Aylmer or Orleans in Eastern Ontario.

Our certified technicians stand committed not just to fixing issues but also to preserving the renowned reputation that comes with driving a Chevrolet.

Quality service and parts

At Surgenor Ottawa Chevrolet Buick GMC Cadillac, we stand behind the quality of every repair and replacement part that goes into your vehicle. Recognizing that a car is only as reliable as its components, we invest in genuine GM parts and accessories to ensure that each service enhances your driving experience.

Every bolt, filter, and belt is designed to match the exact specifications of your Chevrolet, maximizing both safety and performance.

Our certified technicians bring factory-trained expertise directly to your automobile’s needs. With advanced diagnostic tools at their disposal, they swiftly pinpoint issues and apply precise solutions.

They continuously update their skills with specialized training from Chevrolet Canada service programs to stay ahead of automotive advancements. Trusting us with your car means it’s serviced by professionals who understand every inch of your Chevy.

Expect nothing less than excellence in every aspect – from routine oil changes to comprehensive engine overhauls. Because here at Surgenor Ottawa, we’re dedicated to maintaining top performance for the road ahead.

Dedicated to maintaining top performance

Our commitment to your car’s peak performance never wavers. Certified Service trained technicians use advanced diagnostic tools and genuine GM parts, focusing on precision and efficiency with every check-up, repair, or service provided.

Keeping your Chevrolet in optimal condition is our priority because we understand that a well-maintained vehicle means safer roads for everyone.

We go beyond just fixing problems as they arise; we’re proactive in preventing issues before they occur. Regular maintenance schedules are tailored to the specific needs of your Chevy, ensuring it runs smoothly for years to come.

Trust us to keep you driving confidently with a car that responds when you need it most and stands up to the challenges of Ottawa’s diverse driving conditions.

Services Offered

At Surgenor Ottawa, we pride ourselves on delivering a comprehensive suite of services tailored to keep your Chevrolet running smoothly and efficiently. Our service offerings are designed not only to meet all of your maintenance needs but also to address any repairs with precision and care, ensuring your vehicle continues to perform at its peak.

Routine maintenance

Keeping your Chevrolet in top condition isn’t just about fixing problems as they arise; it’s about preventing them from happening in the first place. That’s why Surgenor Ottawa Chevrolet Buick GMC Cadillac offers comprehensive routine maintenance services designed to catch potential issues early and keep your vehicle running smoothly.

Our expert technicians thoroughly check all key areas, including air filters and fluids – aligning with the specific service schedule outlined in your Owner’s Manual.

Choosing us for regular servicing means you’re proactive about your vehicle’s health, which can save you time and hassle down the road. Whether it’s oil changes, tire rotations or more, we use only quality GM parts to ensure everything works together seamlessly.

Next up, understand how our dedication extends beyond simple maintenance tasks as we also handle both minor and major repairs with precision and care.

Keeping your Chevrolet in top condition

Minor and major repairs

Our certified service technicians tackle both minor and major repairs with the same level of expertise. Whether your Chevy needs a simple brake pad replacement or complex transmission work, we’ve got you covered.

Our team handles all sorts of Chevrolet repairs efficiently and effectively so that you can get back on the road safely.

We pride ourselves on using GM parts to ensure top-quality performance for every vehicle we service. From suspension fixes to electrical issues, our skilled professionals diagnose problems quickly and provide reliable solutions every time.

Rest assured; your car is in capable hands at Surgenor Ottawa Chevrolet Buick GMC Cadillac’s state-of-the-art service center.

Oil changes, tire rotations, and fluid top-ups

Maintaining your Chevrolet is crucial for ensuring it runs smoothly. At Surgenor Ottawa Chevrolet Buick GMC Cadillac, we offer a variety of services to keep your car in top condition.

  • Oil Changes: Regular oil changes are the lifeblood of your vehicle’s engine. We use high-quality oil and filters to reduce wear on engine components and extend the lifespan of your Chevrolet. Our Express Service ensures you get back on the road quickly, usually within 30 minutes.

  • Tire Rotations: Tires are rotated to promote even wear across all four, which can help improve fuel efficiency and safety. Certified technicians at our service department expertly adjust tire positions according to manufacturer recommendations.

  • Fluid Top-Ups: Vital fluids such as brake, transmission, coolant, and windshield washer fluid are checked and replenished as needed. These fluid levels are essential for optimal performance and protection against corrosion and damage.

GM parts and accessories

Keeping your Chevrolet running smoothly is all about the details, and that’s where GM parts and accessories come in. They’re designed to fit perfectly with your vehicle, ensuring every drive is just as good as the first.

Whether you need replacements for worn-out parts or you’re looking to personalize your ride, our Certified Service experts are here to help.

Every bolt, filter or battery installed by our technicians matches the quality of your car’s original components. Using genuine GM accessories not only maintains the performance but also preserves the value and warranty of your cherished Chevy.

Trust Surgenor Ottawa’s service department to provide high-quality work using components tailored specifically for optimal functionality and longevity of your vehicle.

Why Choose Surgenor Ottawa Chevrolet Buick GMC Cadillac

Selecting Surgenor Ottawa Chevrolet Buick GMC Cadillac for your vehicle’s care means entrusting it to a team that’s not just skilled but passionate about automotive excellence. We don’t just service vehicles; we ensure each customer leaves with their car feeling brand new and ready for the roads ahead.

Knowledgeable and experienced service team

Our team at Surgenor Ottawa Chevrolet Buick GMC Cadillac is more than just skilled; they’re passionate automotive professionals dedicated to excellence. Every technician on the floor holds certification and has undergone rigorous training to provide service that exceeds industry standards.

They are well-versed in the latest auto repair techniques and equipped with advanced tools, ensuring your Chevrolet is in capable hands.

Service maintenance at Surgenor Ottawa

The expertise doesn’t end under the hood; it extends across every customer interaction. Our service advisors understand that each client’s needs are unique, listen carefully to concerns, and offer tailored advice for maintaining their vehicle’s performance.

With a deep understanding of GM vehicles’ complexities, our team delivers solutions that keep you safe on the road and your car running smoothly for years to come.

Access to the latest technology

Keeping up with the rapid advancements in automotive technology is essential for top-notch vehicle maintenance. At Surgenor Ottawa Chevrolet Buick GMC Cadillac, we harness the power of state-of-the-art diagnostic tools and equipment to accurately pinpoint issues and perform precise repairs on your Chevy.

These advanced systems allow our certified technicians to efficiently troubleshoot problems, ensuring your car operates safely and optimally.

Our team stays ahead of the curve by continuously updating their skills and knowledge about cutting-edge vehicle safety technology and the powerful features available in the latest 2024 Chevrolet models.

This commitment means that every service we provide utilizes industry-leading techniques tailored specifically for your vehicle’s sophisticated components. Ready to experience a next-level service? Book your appointment today to give your car the expert care it deserves right here in Eastern Ontario.

Exceptional customer service

At Surgenor Ottawa Chevrolet Buick GMC Cadillac, delivering exceptional customer service is at the heart of everything we do. You deserve nothing less than a team that listens attentively and delivers reliable solutions to keep your Chevrolet in top condition.

Our commitment to your satisfaction shines through with every interaction, whether you’re booking a maintenance appointment or seeking advice on car insurance options. Respect for your time and dedication to meeting your needs underscore our Accessible Customer Service Policy.

Our experienced service advisors work tirelessly to ensure all questions are answered, and all concerns are addressed promptly and professionally. They serve as the bridge between you and our certified technicians, maintaining clear communication throughout the servicing process.

Trust us to respect your schedule and provide efficient, friendly service every step of the way because here at Surgenor Ottawa, we recognize that great experiences create loyal customers.

Now, let’s guide you through how easy it is to book your next service appointment.

Convenient location in Eastern Ontario

Our dealership stands proudly at 939 St. Laurent Blvd, making it a breeze for Eastern Ontario drivers to reach us for all their Chevrolet service needs. Since Surgenor Ottawa has been a fixture in the community since May 1973, you can trust that getting here will be as straightforward as driving down your own street.

Whether you’re coming in for routine maintenance or more complex auto repairs, our location ensures that dropping off and picking up your vehicle is effortless.

We sit right at the heart of Ottawa, so no matter where you’re coming from—be it work, home, or anywhere else in Eastern Ontario—you’ll find our doors open and ready to receive you and your Chevrolet vehicle with ease.

Our proximity makes maintaining your car convenient; after all, having top-notch service should never mean going out of your way. Choose us for stress-free access to automotive excellence.

Book Your Service Appointment at Surgenor Ottawa

How to Book Your Service Appointment

Discover the ease of scheduling your next service appointment with Surgenor Ottawa, where our streamlined online system ensures you get back on the road swiftly and stress-free—click to learn how we put convenience at your fingertips.

Online scheduling through GM Canada

Booking your next service appointment is a breeze with GM Canada’s online scheduling platform. With just a few clicks, you can pick the time that works best for you and let us know what your Chevrolet needs.

Whether it’s routine maintenance or a more detailed inspection, our digital system streamlines the process so that keeping your car in top shape is hassle-free.

Our dealership understands how valuable your time is, and that’s why we’ve made sure you can access our scheduling services from anywhere—your smartphone, in-vehicle app, or home computer.

Input all the necessary details about your Chevrolet and leave the rest to our certified professionals who are ready to deliver quality service using genuine GM parts. Rest assured, every step of this secure process adheres strictly to GM Canada’s Privacy Statement, ensuring your information stays safe.

Contact information for Surgenor Ottawa

Transitioning smoothly from the ease of online scheduling, getting in touch with our Surgenor Ottawa team is just as straightforward. You can reach out to us directly for any service inquiries or assistance at Local (613) 741-0741.

If you’re outside the local calling area, no worries! Our Toll-Free line at 1-866-460-1791 is always ready to connect you with our friendly service staff. And for those who prefer typing over talking, booking your next service appointment is a breeze on our website through a simple form.

With these hassle-free options, maintaining your Chevrolet has never been more convenient.

Flexible hours for appointments

Life can be unpredictable, and that’s why we’ve designed our service hours to fit around your schedule. We understand you need the flexibility to maintain your Chevrolet vehicle without it clashing with your other commitments.

With our extended service hours, you’re able to book an appointment at times that make sense for you, even if it’s outside of traditional business hours.

Our online scheduling system is a breeze to use; log in anytime to find a slot that matches your availability through the Certified Service Cares program. Don’t put off essential car maintenance because of a busy calendar – let us work with your timing so keeping your vehicle in top condition is convenient and stress-free.

Specials and financing options available

Keeping your Chevrolet in top condition just got easier with Surgenor Ottawa’s attractive specials and flexible financing options. We understand that maintaining your vehicle can be a significant investment, so we offer competitive pricing and discounts on a variety of services, including tires, oil changes, and more.

Whether you need routine maintenance or major repairs, our service department works to ensure these essentials are affordable for every driver.

Explore our financing solutions tailored to fit any budget – from low-interest financing rates for service appointments to leasing offers that lighten the load on your wallet. You can quickly apply for these financing options online, by email, or over the phone.

For those who have faced financial challenges in the past, our second-chance financing provides an opportunity to get quality vehicle care without stress. Trust us at Surgenor Ottawa Chevrolet Buick GMC Cadillac to keep your car running smoothly without breaking the bank.

Surgenor Ottawa’s Service and Parts Department

At Surgenor Ottawa, our Service and Parts Department is the cornerstone of vehicle care for Chevrolet, Buick, and GMC owners. We pride ourselves on providing top-notch services using authentic GM parts to ensure your ride runs smoothly.

Our team consists of certified technicians who are highly skilled in both routine maintenance and complex repairs. They work meticulously to deliver quality service that meets General Motors’ exacting standards.

Do you need a new battery, brake pads, or a specific accessory to enhance your driving experience? Look no further; our Parts Department has got you covered with genuine GM items designed for perfect fit and performance.

Trust us to handle your auto needs with expertise and efficiency – we’re committed to getting you back on the road safely and swiftly.


Keep your Chevrolet humming with precision care from Surgenor Ottawa’s service department. Our certified technicians leverage state-of-the-art technology, ensuring every routine check and complex repair meets the highest standards of excellence.

Booking is a breeze with flexible scheduling options aligning with your busy life. Remember, proper vehicle maintenance not only extends its lifespan but also enhances driving pleasure for years to come.

Let us steer you towards peak performance and unwavering reliability; it’s what we do best!


1. What services does Ottawa’s Chevrolet service department offer?

Our trusted service department in Ottawa provides comprehensive car care, including maintenance, repairs, and body shop work to keep your Chevrolet running smoothly.

2. Can I get financial assistance for my Chevrolet’s service needs?

Absolutely! We offer competitive finance options with favourable interest rates to help you manage the cost of your vehicle’s servicing and repairs.

3. How do I know if my car needs to go to the body shop?

If your Chevrolet has dents, scratches, or damage from an accident, our expert technicians will assess it and recommend whether body shop services are required.

4. Is there support available to help you understand finance terms when paying for Chevy services?

Yes! Our team is here to explain all the details about financing your service visit so you fully understand the terms and rates before making any decisions.


Kyle Burton: A Lifetime Passionate About the Automotive World

As the Sales Manager at Surgenor Ottawa Chevrolet Buick GMC Cadillac, Kyle Burton brings over two decades of rich experience and a lifelong enthusiasm to the automotive industry. His journey began as a bright-eyed part-timer in 2002, simultaneously juggling his academic pursuits at the University of Manitoba.

Kyle's career has spanned various pivotal roles, evolving from an automotive detailer & service valet to a customer care agent and then ascending to positions like e-commerce manager and sales professional. Since 2010, Kyle has been steering success in his current role as a Sales Manager, where his expertise shines.

What drives Kyle is not just his role but his passion for the dynamism of the automotive sector - the thrill of competition among manufacturers and the rapid technological advancements that make modern vehicles marvels of innovation. His profound love for the industry is rooted in the joy of assisting customers through the complex yet exciting journey of purchasing their next vehicle.

Kyle hopes to share insights and knowledge through his writings, aiding readers in making informed, confident decisions about their automotive choices. His blend of extensive experience, in-depth industry understanding, and genuine care for customer needs embodies the essence of trustworthiness and authority.


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